SHIPPING POLICY
PROCESSING TIME
All orders are handcrafted with care, and production times may vary depending on the item.
Ready-to-ship items:
Orders are typically processed within 1-3 business days.
Custom or made-to-order items:
Production time is outlined in the product description or as discussed during the ordering process.
SHIPPING METHODS & DELIVERY TIMES
We partner with trusted carriers to ensure your order arrives safely and promptly.
Domestic (U.S.) Shipping:
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Standard Shipping: 3-7 business days
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Expedited Shipping: 2-3 business days
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Overnight Shipping: 1 business day (available for select items)
International Shipping:
Delivery times vary by destination, typically taking 7-21 business days. Additional delays may occur due to customs clearance.
SHIPPING COSTS
Shipping fees are calculated based on your location, the shipping method selected, and the weight of your order. Any applicable costs will be displayed at checkout.
CUSTOMS, DUTIES, AND TAXES
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country. LE RHINESTUD is not liable for these additional charges.
TRACKING YOUR ORDER
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
LOST OR DAMAGED PACKAGES
We take great care in packing your items securely. However, if your package is lost or arrives damaged, please contact us at lerhinestud@gmail.com within 7 days of delivery with your order details and photos, if applicable.
DELIVERY ISSUES
If an incorrect shipping address is provided at checkout, please contact us immediately to update your details. LE RHINESTUD is not responsible for packages delivered to the wrong address if the address was entered incorrectly.
RETURNS AND EXCHANGE
Please refer to our Return Policy for information on returning or exchanging items.